FAQs

Using iOS/Android

Written by Emily
Updated over a week ago

Do you have a partner programme?

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Updated over a week ago

Why are you better than your competition?

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Can I trust you?

Written by Emily
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What are your business operating hours?

Business operating hours

Written by Emily
Updated over a week ago

Do you have coverage in my country?

Coverage in my country

Written by Emily
Updated over a week ago

I have another question not covered in the FAQs.

Written by Emily
Updated over a week ago

What are your business operating hours?

Written by Emily
Updated over a week ago

How do I contact you?

How do I contact GoAudits?

Written by Emily
Updated over a week ago

Is GoAudits available in different languages?

Is GoAudits available in different languages?

Written by Emily
Updated over a week ago

Where are you based?

Written by Emily
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What languages do you provide support in?

In what language do you provide support?

Written by Emily
Updated over a week ago

What is your environmental policy?

Environmental policy

Written by Emily
Updated over a week ago

Who else uses GoAudits?

Who uses GoAudits?

Written by Emily
Updated over a week ago

What if I have any other questions?

What if I have a question not in the FAQs?

Written by Emily
Updated over a week ago

COVID-19 Toolkit - How to add templates on app

Written by Emily
Updated over a week ago

How to install GoAudits on Windows 10

Installing GoAudits on Windows 10

Written by Emily
Updated over a week ago

On what platforms can I use this software?

On which platforms can I use this software?

Written by Linda Vazquez
Updated over a week ago

Do you support BACS transfers?

Written by Emily
Updated over a week ago

Can I pay quarterly?

Can I pay quarterly?

Written by Emily
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Are there any setup fees?

Written by Emily
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What is the refund policy?

Written by Emily
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Can you customise the questions?

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Can I cancel, upgrade or downgrade?

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Can I export the data?

Written by Emily
Updated over a week ago

Registering via GoAudits Portal

How to Register

Written by Linda Vazquez
Updated over a week ago

What if I need extra time for the trial?

Written by Emily
Updated over a week ago

How much is your training?

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What does an account manager do?

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How long is the contract for?

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Do I have to sign a long term contract?

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Does my free trial limit any features?

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What happens when the free trial ends?

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Updated over a week ago

How does the Free trial work?

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What happens when the trial finishes?

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How do I start the configuration?

Written by Emily
Updated over a week ago

Is GoAudits Safe?

Written by Emily
Updated over a week ago

The GoAudits REST API

To get more out of GoAudits, you can use our REST API to do all sorts of useful things, like tracking what your auditors do and export data.

Written by Jennifer
Updated over a week ago

What if I decide to leave GoAudits? What happens to my Data and Company information?

Written by Emily
Updated over a week ago

Can I export the Audits?

Written by Emily
Updated over a week ago

Can I export the Reports?

Can I export the Reports?

Written by Emily
Updated over a week ago

GDPR and How It Works at GoAudits

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Updated over a week ago

Information Security

Written by Emily
Updated over a week ago

What happens to my Data and the Company information if I decide to leave GoAudits?

Written by Emily
Updated over a week ago

How will GoAudits maintain continuity of service?

Written by Emily
Updated over a week ago

What are your average response times for support requests?

Written by Emily
Updated over a week ago

I am getting the "Please enter person seen" message on the screen. What does this mean and how to rectify this?

Written by Emily
Updated over a week ago

How do I delete or remove a checklist from the App?

Written by Emily
Updated over a week ago

What are your Support Hours?

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What if something goes wrong?

Written by Emily
Updated over a week ago

I have made changes on the portal and I can't see them on the app?

Changes made on the portal and can't be seen on the app

Written by Emily
Updated over a week ago

How do I import a newly created checklist onto the Mobile App?

Written by Emily
Updated over a week ago

Can I use GoAudits on more than one device?

Written by Emily
Updated over a week ago

How long does it take to convert a file into a GoAudits Audit?

Written by Emily
Updated over a week ago

Can I create my own Checklist and add questions?

Written by Emily
Updated over a week ago

How long will it take to setup the GoAudits solution?

Written by Emily
Updated over a week ago

How often do I need to update the product?

Written by Emily
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What if there is a feature that is not available, but I want it?

Written by Emily
Updated over a week ago

Which Mobile devices are supported?

Written by Emily
Updated over a week ago

Does GoAudits integrate with any 3rd Party Apps?

Written by Emily
Updated over a week ago

How many audits can I run?

Written by Emily
Updated over a week ago