FAQs

How to Upgrade from Starter to Enterprise Version?

How to upgrade from starter to enterprise

Written by Linda Vazquez
Updated over a week ago

Will you be able to provide me with an account manager?

Written by Emily
Updated over a week ago

Do you have a partner programme?

Written by Emily
Updated over a week ago

Why are you better than your competition?

Written by Emily
Updated over a week ago

How do I contact you and What are your business operating hours?

Business operating hours

Written by Emily
Updated over a week ago

Do you have coverage in my country?

Coverage in my country

Written by Emily
Updated over a week ago

I have another question not covered in the FAQs.

Written by Emily
Updated over a week ago

Where are you based?

Written by Emily
Updated over a week ago

What languages do you provide support in?

In what language do you provide support?

Written by Emily
Updated over a week ago

Who else uses GoAudits?

Who uses GoAudits?

Written by Emily
Updated over a week ago

What if I have any other questions?

What if I have a question not in the FAQs?

Written by Emily
Updated over a week ago

On what platforms can I use this software?

On which platforms can I use this software?

Written by Linda Vazquez
Updated over a week ago

Do you support BACS transfers?

Written by Emily
Updated over a week ago

Can I pay quarterly?

Can I pay quarterly?

Written by Emily
Updated over a week ago

Are there any setup fees?

Written by Emily
Updated over a week ago

What is the refund policy?

GoAudits refund policy

Written by Emily
Updated over a week ago

Can you customise the questions?

Written by Emily
Updated over a week ago

Can I export the data?

Written by Emily
Updated over a week ago

Registering via GoAudits Portal

How to Register

Written by Linda Vazquez
Updated over a week ago

What if I need extra time for the trial?

Written by Emily
Updated over a week ago

How much is your training?

Written by Emily
Updated over a week ago

What does an account manager do?

Written by Emily
Updated over a week ago

How long is the contract for?

Written by Emily
Updated over a week ago

Do I have to sign a long-term contract?

Written by Emily
Updated over a week ago

Does my free trial limit any features?

Written by Emily
Updated over a week ago

How does the Free trial work?

Written by Emily
Updated over a week ago

What happens when the trial finishes?

Written by Emily
Updated over a week ago

How do I start the configuration?

Written by Emily
Updated over a week ago

Network Requirements

Network configurations your organization may need to have in place to fully support GoAudits functionalities

Written by Emily
Updated over a week ago

Strict Password Policy (optional feature)

Written by Emily
Updated over a week ago

Is GoAudits Safe?

Written by Emily
Updated over a week ago

The GoAudits REST API

To get more out of GoAudits, you can use our REST API to do all sorts of useful things, like tracking what your auditors do and export data.

Written by Jennifer
Updated over a week ago

Can I export the Audits?

Written by Emily
Updated over a week ago

Can I export the Reports?

How to export reports into Excel or CSV format.

Written by Emily
Updated over a week ago

GDPR and How It Works at GoAudits

Written by Emily
Updated over a week ago

Information Security

Written by Emily
Updated over a week ago

What happens to my Data and the Company information if I decide to leave GoAudits?

Written by Emily
Updated over a week ago

How will GoAudits maintain continuity of service?

Written by Emily
Updated over a week ago

What are your average response times for support requests?

Written by Emily
Updated over a week ago

I am getting the "Please enter person seen" message on the screen. What does this mean and how to rectify this?

Written by Emily
Updated over a week ago

How to Delete a Form/Checklist and How to Restore a Deleted Form/Checklist

Written by Emily
Updated over a week ago

What are your Support Hours?

Written by Emily
Updated over a week ago

What if something goes wrong?

Written by Emily
Updated over a week ago

I have made changes on the portal and I can't see them on the app?

Changes made on the portal and can't be seen on the app

Written by Emily
Updated over a week ago

How do I import a newly created checklist onto the Mobile App?

Written by Emily
Updated over a week ago

Can I use GoAudits on more than one device?

Written by Emily
Updated over a week ago

How long does it take to convert a file into a GoAudits Audit?

Written by Emily
Updated over a week ago

Can I create my own Checklist and add questions?

Written by Emily
Updated over a week ago

How long will it take to setup the GoAudits solution?

Written by Emily
Updated over a week ago

How often do I need to update the product?

Written by Emily
Updated over a week ago

What if there is a feature that is not available, but I want it?

Written by Emily
Updated over a week ago

Which Mobile devices are supported?

Written by Emily
Updated over a week ago

Does GoAudits integrate with any 3rd Party Apps?

Written by Emily
Updated over a week ago

How many audits can I run?

Written by Emily
Updated over a week ago